Airbnb is pushing out several new safety features in the wake of a shooting that killed five people at one of its bookings, CEO Brian Chesky announced Wednesday.
The new changes involve four key features:
- Airbnb will verify 100% of listings.
- It will establish a “guest guarantee” in case guests arrive at a listing that does not match its online description.
- Airbnb will create a 24/7 “neighbor hotline” staffed by real people.
- The company will conduct manual reviews of high-risk listings.
The changes come after the Halloween night shooting at a so-called “party house” in Orinda, California, that was rented through Airbnb. The company announced it would ban party houses from its platform…