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Department stores are still Americans’ top place to buy shoes


The women’s shoe floor in Nordstrom’s flagship department store location in New York City features a cocktail bar in the center.

Source: Nordstrom

America’s department stores might be losing customers in the apparel aisles and at the beauty counters, but shoppers still love the shoe department.

In a new AlixPartners survey, consumers were asked where they’ve been buying shoes during the Covid pandemic, and overwhelmingly the answer was department store chains.

Thirty-seven percent of people said they’ve bought shoes on a department store retailer’s website since the start of the health crisis, while 33% said they’ve made a footwear purchase recently in a brick-and-mortar department store….


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