An Amazon.com Inc. sign hangs outside a Kohl’s Corp. department store in Huntington Beach, California, U.S., on Saturday, May 11, 2019.
Kyle Grillot | Bloomberg | Getty Images
“I get this question, ‘Is Amazon working?'” Gass said Sunday at the National Retail Federation’s annual Big Show in New York, in an interview with CNBC’s Courtney Reagan. “Amazon is working. This returns program is working. We’re seeing the traffic. We’re getting new customers.”
But — more important than people moving in and out of Kohl’s stores only to…