Labor shortage gives retail and restaurant workers the upper hand


Denny’s Mobile Relief Diner

Source: Denny’s

Restaurant chain Denny’s recently mobilized its 53-foot kitchen truck. But instead of serving up pancakes and coffee to natural disaster victims, as it usually does, it had a different mission: a nationwide hiring tour.

Employers are going to new lengths to attract workers. CVS Health dropped its requirement that entry-level job candidates have a high school diploma. And Walmart is doling out bonuses to warehouse workers for staying on the job this summer and fall.

For many low-wage workers, the tighter labor market means that the tables have turned with employers. Companies’ desire to quickly fill job openings has taken on more urgency, as…


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