Louis Vuitton-owner LVMH on the future of retail


Due to social distancing, shoppers wear protective masks while waiting in line outside Louis Vuitton as South Coast Plaza reopens, requiring customers maintain a social distance and wear face masks at South Coast Plaza Thursday, June 11, 2020 in Costa Mesa, CA.

Allen J. Schaben | Los Angeles Times via Getty Images

LONDON — There are questions about the future of retail, but French luxury goods giant LVMH has no doubt what it will look like.

“We see the future being two things: being mostly retail stores, because the client experience in a retail store cannot be matched easily online. As of today, I mean, no one has found the sort of miracle formula that would enable clients to enjoy as…


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