Panera Bread’s new design transforms it into a neighborhood bakery


Exterior of Panera Bread’s Next Gen design

Source: Panera Bread

Panera Bread is the latest restaurant chain to announce a new design inspired by changes in consumer behavior during the coronavirus pandemic.

Its new layout looks to transform the soup and sandwich chain into a local neighborhood bakery — just with a little bit more tech savvy. In a bid to build customer loyalty, it is adding familiar touches to make the in-restaurant experience more personal than visiting a nameless chain, while its use of technology is meant to make the visit as seamless and easy as possible.

Taco Bell, Burger King and Shake Shack are among the eateries that have unveiled bold plans for locations with less…


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