Taco Bell unveils new design with more drive-thrus as pandemic permanently shifts how we order


A rendering of Taco Bell’s Go Mobile restaurant design

Source: Taco Bell

Taco Bell unveiled its latest restaurant design on Thursday, intended to push customers to order their nachos and burritos ahead and keep drive-thru lines short as the coronavirus pandemic leaves lasting marks on consumer behavior.

The pandemic has prompted many restaurant chains, including Starbucks, Shake Shack and Chipotle Mexican Grill, to rethink their designs or accelerate changes already in the works.

Surging use of drive-thru lanes, online ordering and delivery in recent months has pressured operations. In Taco Bell’s second quarter, it served an additional 4.8 million cars through drive-thru lanes compared…


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