Tesla customer has been waiting more than 2 years for a Model X refund


Danny Roman runs a sustainable, outdoor adventure company that gives biking and hiking tours in Southern California.

Danny Roman

Danny Roman bought a new Tesla Model X and took delivery of the car on Feb. 28, 2020.

Three days later, he informed the company he was returning the electric SUV under the seven-day, no-questions-asked policy Tesla CEO Elon Musk was touting at that time.

Today, more than two years since Tesla took possession of the car, Roman still doesn’t have his refund or access to the vehicle, which had a price tag around $116,000 overall, including various options and fees.

Records indicate that Tesla did pick up his Model X, loading it onto a tow truck on March 8, 2020, after…


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