Tesla lags auto industry in quality, finds new J.D. Power study


People looking at a Tesla car on display at a showroom in Beijing.

Noel Celis | AFP via Getty Images

While many view Tesla as a leader in automotive technology, the company continues to face issues with the quality of its vehicles, according to J.D. Power.

As part of its 2020 Initial Quality Study, the firm found Tesla owners reported more problems in their first 90 days of ownership than the other 31 U.S. auto brands included in the study.

J.D. Power’s study is considered an industry benchmark for quality. It surveys owners and then grades auto brands based on the number of problems reported per 100 vehicles. They can range from problems with infotainment systems and engines to paint issues…


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