Tesla refunds customers for duplicate charges, offers $200 merchandise


This photo of a production version of Tesla’s Model Y was included in the company’s Q4 2019 earnings report.


Tesla has refunded customers it charged twice for new vehicle purchases made at the end of the first quarter, CNBC has learned.

The refunds followed CNBC’s reporting on the duplicate charges and a video review by “Everyday Chris,” Christopher T. Lee, on YouTube, urging other Tesla buyers to use a cashier’s check if they could, instead of allowing Tesla to debit their bank account directly.

Six customers in California and North Carolina who spoke with and shared records with CNBC found that their refunds took about a week to come through after they initially complained to Elon…


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