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‘We’re asking that people be patient’: Booking a COVID-19 vaccine appointment is a shot in the dark for many


Linda Briggs’ husband was born in 1943, which meant that she had to click more than 930 times to enter her husband’s date of birth on one of Texas’ designated vaccination hub registration sites.

“When I got to the 1950s, my finger was hurting from clicking that many times,” she said. It was then that she realized there was a drop-down menu she could’ve used to enter his date of birth. “I felt stupid, but that’s the kind of thing that happens when you’re searching so hard and so fast because you know things [appointment slots] are going to fill up.” 

Briggs, 78, was willing to jump through any and every hoop to get her husband, who just completed radiation for…


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